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Importance of training and evaluation in organisations

Download PDF Abstract One of the most nebulous and unsatisfactory aspects of training programmes is the evaluation of their effectiveness.

Evaluation of Training and Development Programme

Evaluation is any attempt to obtain information feedback on the effects of a training programme, and to assess the value of the training in the light of that information. Training Evaluation is the application of systematic methods to periodically and objectively assess the effectiveness of training and development programmes in achieving expected results, their impacts, both intended and unintended, continued relevant and alternative or more cost-effective ways of achieving expected results.

Training Evaluation is of vital importance because monitoring the training function and its activities is necessary in order to establish its social and financial benefits and costs. It is important to understand the purpose of evaluation before planning it and choosing methods to do it.

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Some advantages of using evaluations are difficult to directly witness, but when done correctly they can impact organizations in positive ways.

Training Evaluation is the process of deep examination and analysis of: Evaluation is a process to determine the relevance, effectiveness, and impact of activities in light of their objectives.

  1. Organisations like IBM, Motorala only, it was found out, have a firm evaluation mechanism in place. Increased productivity and adherence to quality standards — Productivity usually increases when a company implements training courses.
  2. Evaluation is any attempt to obtain information feedback on the effects of a training programme, and to assess the value of the training in the light of that information.
  3. On-site learning programmes like the blended learning approach, allow 20 20 to train more people working across a larger international footprint than just the UK.
  4. Download PDF Abstract One of the most nebulous and unsatisfactory aspects of training programmes is the evaluation of their effectiveness. Improved employee satisfaction and morale — the investment in training that a company makes shows employees that they are valued.

In evaluating a training and development programme, one needs to consider that most training and development activities exist in a larger context of projects, programmes, and plans. Stakeholders of training evaluation involve participants, curriculum developers, trainers and training organizer as depicted below: Careful consideration should be given to the selection of trainers, the scheduling of training and pilot testing.

In selecting trainers, two equally important abilities must be sought: Not everyone who has the required job knowledge will necessarily have teaching ability.

Training Evaluation - Meaning and its Benefits

On the whole, it is easier for people to acquire knowledge than it is to acquire teaching ability. In most workplaces, including the shop floor, there will be a number of people who have a natural teaching ability, and they will have the advantage of knowing the workplace and being able to understand practical examples. In small group learning, a "group learning facilitator" may be used in place of a trainer.

The Importance of Training and Development in the Workplace

In this case, the facilitator is learning along with the group but has responsibilities for the process of learning. The scheduling of training involves several important considerations. For example, it should be arranged at a time convenient for the learners and when interruptions can be minimized.

Evaluation of Training and Development Programme

Training can also be packaged in self-contained modules so that it can be spread out over time perhaps a three-hour module once a week could be scheduled. Not only does this approach sometimes cause less interference with production, it also allows time between sessions for learners to try to apply what has been learned. This allows the programme to be tested against training objectives.

Pilot testing should involve not only the trainers but a representative sample of the prospective learners as well.